Cancellation and Rescheduling Policy

A minimum of 24 hours’ notice is required for cancellations or rescheduling.

Late cancellations may result in a charge of up to the full-service amount.

Cancellations or rescheduling requests made within 24 hours of your scheduled service will incur a penalty fee equal to 50% of the cleaning cost.

If you cancel when our cleaners arrive or are already onsite, the full service amount will be charged.

We appreciate your understanding and cooperation. For any changes, please contact us by phone: (916) 729-9506 or by email: info@jcmcleaningsolutions.com .

Refund Policy

JC&M Cleaning Solutions offers a 24-hour satisfaction guarantee. If you are not satisfied with our service, you must notify us within 24 hours of service completion

by contacting info@jcmcleaningsolutions.com .

Requests made after 24 hours from service completion are not eligible for corrections or refunds.

We will take corrective action, which may include a re-clean or a partial refund depending on the situation.

We reserve the right to update this policy at any time.

If you have questions, please contact us at info@jcmcleaningsolutions.com.